Solutions
Who ArchGuard is designed to serve.
ArchGuard is designed to solve specific operational problems for specific kinds of organisations. Below is an honest map of what we are building, who we are building it for, and what we are still validating.
These segments represent customer hypotheses. Engagement status is updated as real conversations progress.
Segment 01
Private security companies
Run your operations from one platform.
The problem
Security companies often manage client sites, guards, patrols, incidents and reports across disconnected tools or paper records. Information moves slowly, supervisors spend time reconstructing events, and clients ask for reporting that the operation cannot easily produce.
Our approach
ArchGuard gives security companies a configurable operational platform: client and site management, guard deployment, incident intake and tracking, control-room dashboards, and reporting — under a subscription model rather than a custom build.
Relevant capabilities
- Multi-site client management
- Guard and personnel records
- Incident intake, classification and tracking
- Control-room dashboards
- Client-facing reports
- Configurable escalation workflows
What a pilot would test
- Onboarding one operational team with real sites
- Measuring time-to-record and time-to-escalate
- Validating which reports clients actually request
- Testing subscription packaging with a real customer
Segment 02
Commercial organisations
Consistent security operations across every site.
The problem
Businesses with multiple branches, offices or facilities often struggle to maintain consistent incident reporting, escalation and visibility. Head office may learn about an event days after it happened. Site managers use different procedures. Reporting to leadership is manual.
Our approach
ArchGuard provides structured incident management across sites, with configured escalation paths, a shared audit trail, and reporting that reflects actual operations — not what someone remembers from a phone call.
Relevant capabilities
- Multi-site incident management
- Configurable escalation paths
- Role-based access for site managers and head office
- Cross-site reporting and analytics
- Integration with existing CCTV and alarms
- Audit trail for compliance reviews
What a pilot would test
- Selecting a small number of representative sites
- Mapping existing escalation procedures into the platform
- Measuring reduction in time-to-visibility for head office
- Testing whether operators and site managers actually use it
Segment 03
Residential communities and property managers
Connected incident reporting for residents and managers.
The problem
Residents, property managers and security personnel often lack a shared reporting and communication channel during incidents. A resident may call a guard who calls a manager who calls a response company — and by the time anyone coordinates, the situation has changed.
Our approach
ArchGuard provides a coordinated incident-reporting workflow connecting residents, property managers and authorised responders, with structured property and unit records to make location identification immediate.
Relevant capabilities
- Property, unit and occupant registration
- Residential identification numbers
- Structured incident reporting
- Coordination with property managers and guards
- Audit trail for disputes and investigations
- Emergency contact management
What a pilot would test
- Onboarding a single participating community
- Validating whether residents actually use the reporting flow
- Testing whether property managers find the audit trail useful
- Understanding what data residents are willing to register
Segment 04
Government institutions
Dedicated deployments for public safety coordination.
The problem
Emergency-response coordination can involve multiple agencies, systems and reporting lines that are not connected. Dispatchers may receive reports without accurate location data. Command staff may lack real-time visibility across active incidents. Post-incident reporting is slow and manual.
Our approach
ArchGuard can be deployed as a dedicated system for an authorised government institution, with defined scope, controlled data governance, and integration with existing systems where approved. Archstrom provides the technology; the institution retains operational authority.
Relevant capabilities
- Incident intake and dispatch
- Responder coordination and status tracking
- Command-centre dashboards
- Approved camera and alarm integrations
- Audit and compliance reporting
- Dedicated infrastructure where required
What a pilot would test
- Defining the specific institutional problem
- Documenting security and data-governance requirements
- Running a limited pilot with measurable objectives
- Evaluating outcomes before proposing wider deployment
Tell us about your operations.
The most useful thing you can do is describe the problem you actually have. We will tell you honestly whether ArchGuard is relevant, and what a pilot would look like.