Incident Management
Available in MVPStructured intake, classification, lifecycle tracking and closure for security and emergency incidents.
- Incident intake from multiple sources
- Classification and priority assignment
- Explicit lifecycle states (reported → closed)
- Audit record of every state change
Dispatch & Coordination
Available in MVPAssignment of authorised responders with full status visibility from acknowledgement to resolution.
- Responder availability and assignment
- Status updates through response lifecycle
- Escalation procedures
- Operational reporting
Residential Identification
Available in MVPStructured property, unit and occupant records that support accurate incident location.
- Property and unit registration
- Owner, landlord and occupant records
- Residential identification numbers
- Location retrieval during incidents
Command & Oversight
Available in MVPConsolidated views for authorised command personnel across active incidents and available resources.
- Active incident monitoring
- Responder availability views
- Operational performance reporting
- Appropriate permission boundaries
Multi-Tenant Operations
In developmentSupport for multiple independent organisations on a shared platform, with enforced data isolation.
- Organisation and tenant model
- Resource-level access enforcement
- Cross-tenant security testing
- Configurable role structure
Equipment Integration
In developmentApproved cameras, alarms and sensor events feeding into the incident workflow as structured signals.
- Device event ingestion layer
- Event-to-incident rules engine
- Signal vs. verified incident distinction
- Integration audit trail
AI-Assisted Classification
PlannedAssistance for operators in classifying incoming events, with human review retained for consequential decisions.
- Event classification assistance
- Confidence and risk assessment
- Human-in-the-loop workflow
- Measured false-positive rates
Emergency Partnerships
PlannedCoordination with authorised medical, ambulance and fire-service providers under service agreements.
- Provider availability integration
- Authorised emergency workflows
- Status and handover records
- Service-level agreements
Status labels describe the current state of each capability. Only capabilities marked Available in MVP are operational today. Planned and exploratory capabilities are not available for deployment.