Summary: This website collects only the information you choose to submit through the contact and partnership forms. That information is used to respond to your enquiry. We do not sell, rent or trade personal information.
1. Who we are
Archstrom Industries Ltd (“Archstrom”, “we”, “us”) is a company registered in Uganda. Our registered contact email is hello@archstrom.com.
2. What we collect
This website collects the following information, and only when you choose to provide it:
- Your name, organisation name and business email address, submitted through the contact or partnership forms.
- The content of the message you submit, including the enquiry category you select.
- Standard technical information automatically collected by the web server (approximate IP-derived location, browser user-agent, and request timestamps) for security and abuse-prevention purposes.
We do not use tracking cookies, advertising pixels or behavioural analytics on this website. If we add privacy-respecting analytics in future, this policy will be updated first.
3. How we use your information
- To respond to your enquiry. The information you submit is used to reply to you, to arrange a call, or to progress a partnership conversation.
- To prevent abuse. Rate-limiting and honeypot fields use request metadata to detect and block automated form submissions.
- To meet legal obligations. We may retain records where required by applicable law.
We do not use the information you submit for marketing purposes without your separate consent.
4. How we share information
We share personal information only with service providers who are necessary to operate this website — for example, our email delivery provider. These providers process information on our behalf and are bound by contractual confidentiality obligations.
We do not sell, rent or trade personal information to third parties.
5. How long we keep information
Contact and partnership enquiries are retained for as long as necessary to handle your enquiry and for a reasonable period afterwards for record-keeping. You may request deletion at any time by emailing hello@archstrom.com.
6. Your rights
Under Uganda’s Data Protection and Privacy Act, 2019, and applicable regulations, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to legal retention obligations.
- Object to processing, or withdraw consent where processing is consent-based.
- Lodge a complaint with the relevant supervisory authority.
To exercise any of these rights, email hello@archstrom.com.
7. Security
We use HTTPS in transit, restrict access to submitted information, and implement rate-limiting and spam protections on public forms. No system is completely secure, but we take the protection of submitted information seriously.
8. International transfers
Some service providers we use (such as email infrastructure) may process data outside Uganda. Where this occurs, we ensure appropriate safeguards are in place in line with applicable data-protection requirements.
9. Changes to this policy
We may update this policy from time to time. The “last updated” date at the top reflects the most recent change.
10. Contact
Questions about this policy or your information can be sent to hello@archstrom.com.